The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.

The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country.

The Child and Family Agency has responsibility for the following range of services:
• Child Protection and Welfare
• Parenting, Family Support and Early Help Services
• Alternative Care
• Birth Information & Tracing and Adoption
• Tusla Education Support Services (TESS)
• Children’s Service Regulation
• Counselling and Therapeutic Supports
Further information is available on www.tusla.ie

About Tusla ICT :
Tusla ICT provides the innovation, systems, and support to assist the Agency in delivering its services to children and families, as well as achieving its business and strategic objectives.

Tusla has one of the largest ICT networks in the Irish Public Service, with approximately 6,000 users and 325 office/centre locations. The ICT directorate is responsible for delivering the following functions: ICT Networks, Server and Storage Management; Cyber Security, Business Continuity and Disaster Recovery; 0365 and Cloud Management; Application Development; Digital Transformation and Support; Data and Information Management; Service Delivery; ICT Business Support, Governance and ICT Programme Management

Main Duties and Responsibilities
• Provide strategic leadership in the development, implementation, and continuous improvement of records management policies, standards, and best practices across all services.
• Develop and maintain comprehensive records management guidelines, ensuring staff have access to appropriate training, resources, and supports.
• Lead the implementation of the new national records management service partner, including the national scanning service and the single offsite storage solution for all Tusla records.
• Oversee the migration of all Tusla records from the existing network of ten vendors to the new national offsite storage partner, ensuring a secure, efficient, and compliant transition.
• Oversee the development, maintenance, and application of records classification and retention policies for all record types processed by the Agency.
• Lead the delivery of a programme of scanning and digitising legacy paper records to support modernisation and improved service delivery.

Managing & Delivering Results (Operational Excellence)
• Ensure that policies and procedures are aligned with best practice, are well documented and communicated to others.
• Ensure that assigned projects are managed in line with stated objectives and within specified budget and timelines.
• Implement agreed changes in a co-operative and supportive manner, finding innovative ways to deliver service improvements within resource limitations.
• Develop appropriate project methodologies and establish working practices that promote cross-functional team working.
• Work with other Directorate and Tusla Senior Managers in the implementation and roll-out of new developments, with a particular emphasis on consistency and alignment across the system and reference to best practice, outcome measures and value for money.

Teamwork, Leadership & Building and Maintaining Relations
• Share information with the wider team as appropriate.
• Be accountable for own work and that of others as appropriate.
• Work on own initiative as well as part of a wider team.
• Co-operate and work in harmony with other teams and disciplines.
• Lead by example, motivate and encourage others, build team commitment.
• Deal with under performance in a timely and constructive manner.

Finance & Human Resources
• Monitor budgets and expenditure.
• Develop and support business cases for new resources etc.
• Support HR processes within the directorate.

Commitment to providing a quality service
• Be flexible and adaptable in his / her approach to work, embrace change and adapt work practices accordingly.
• Promote and maintain a quality customer-focused environment.
• Monitor efficiency within own area of responsibility and take remedial action or notify supervisor as appropriate.
• Continuously seek to improve systems / processes.

Education & Training
• Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate.
• Engage in career and professional development planning.
• Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training and in-service needs of the inspection and monitoring team.
• Pursue continuous professional development in order to develop professional knowledge and keep updated with current and relevant HR legislation.
• Provide training with the team and region to share knowledge of relevant HR Procedures/ Processes.

Health & Safety
• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
• To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Please refer to the Candidate Information pack attached to this campaign for full and further detail

Applicants must by the closing date of application have the following:
• Have a third level qualification in an ICT, Data or Social Work-related discipline.
• Have a minimum of 3 years’ experience working in data\records management related role
• Experience in developing records management related policy and related documentation
• Have project management experience

Health
A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character
Each candidate for and any person holding the office must be of good character.