The Child and Family Agency was established on 1^st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services.  The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.

The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country.

The Child and Family Agency has responsibility for the following range of services:

• Child Protection and Welfare
• Parenting, Family Support and Early Help Services
• Alternative Care
• Birth Information & Tracing and Adoption
• Tusla Education Support Services (TESS)
• Children’s Service Regulation
• Counselling and Therapeutic Supports

Further information is available on www.tusla.ie

Privacy Officers are responsible for the gathering, compiling and processing GDPR Data Subject Rights Requests (DSRRs) and Freedom of Information (FOI) requests. Each Privacy Officer will act as the first point of contact for data protection (DP) and FOI issues in their relevant Directorate or Region and will be responsible for the identification and rolling out of training requirements, as well as the monitoring and reporting of relevant DP and FOI metrics. Privacy Officers will adhere to the Data Protection Unit (DPU), process, risk, systems and standard operating procedures (SOPs); working within their Directorate/Region to adhere to GDPR compliance with the assistance and implementation of processes across GDPR. The Privacy Officer will attend privacy network learning and continuous development events.

Main Duties and Responsibilities

Data Protection Operations

• Assist with the development and implementation of safe and effective data management systems within the Directorate/Region
• Process Subject Rights Requests (DSRRs), Freedom of Information Requests (FOI) and in accordance with standard operating procedures.
• Manage and report on local privacy incidents and breaches of personal data and escalate to the central Data Protection Unit (DPU) in Tusla.
• Engage with the DPU on privacy related issues (including processes, status and updates on tasks, activities and relevant queries) emerging from the Directorate/Region.

Stakeholder Engagement

• Proactively engage with the network of Privacy Officers in Tusla and attend learning exchange and training events.
• Act as a point of contact for the DPU in relation to investigations or queries relating to the Data Protection Commission (DPC) and Office of the Information Commissioner (OIC) matters.
• Represent your Directorate/Region in Data Protection Week.

Team Effectiveness

• Identify and deliver Data Protection (DP) and FOI training needs as required for the Directorate/Region in accordance with the suite of training developed and approved by the DPU.
• Support effective reporting of DP and FOI metrics including breach statistics, DSRR and FOI processing activity and case volumes.
• Lead efforts to maintain up-to-date and accurate local data inventories.

GDPR/DP and FOI Compliance

• Advocate and promote DP and FOI compliance in the Directorate/ Region.
• Ensure staff complete DP and FOI training mandated by the Data Protection Officer (DPO) and the DPU.
• Perform tasks and activities that support compliance with Tusla Privacy Policy, the GDPR, Data Protection Act 2018, Freedom of Information Act.
• Maintain the privacy risk register and implement DP and FOI Standard Operating Procedures (SOPs).

GDPR/DP and FOI Advisory

• Act as the first point of contact for DP and FOI queries and issues within Directorate/Region, advising staff on best practice approaches as advised by the Data Protection Unit.

Health & Safety

• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
• To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Please refer to the Candidate Information pack attached to this campaign for full and further detail

Applicants must by the closing date of application have the following:

• Be currently in employment with Tusla – Child and Family Agency, the HSE or within other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 or 39 of the Health Act 2004 or within a body that provides services on behalf of Tusla under Section 56 or Section 59 of the Child and Family Act 2013.

• Have at least 2 years’ administrative experience in a designated office within the services mentioned above.

• Demonstrate experience of coordinating management information and systems analysis

• Demonstrate experience of processing Data Subject Rights Requests (DSRR) and/or Freedom of Information (FOI) requests in an organizational setting that processes large volumes of sensitive personal data.

• Demonstrate excellent MS Office skills to include Word, Excel, PowerPoint and SharePoint.

• Demonstrate specialist GDPR/Data Protection, legal and technical, management information and analysis skills.

• Demonstrate knowledge of the work of Tusla, Child & Family Agency and the data processing and sharing activities carried out.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.